Welcome to the online exhibition and sale of artworks by Soh Boon Kiong. By accessing or purchasing through this website, you agree to be bound by the following terms and conditions:
1.1 Ownership of Content – All artworks, images, and text displayed are the intellectual property of the artist unless otherwise stated. – No content may be copied, reproduced, or used without written consent.
1.2. Purchase of Artworks – All artworks are sold on a first-come, first-served basis. – Prices are listed in Ringgit Malaysia (MYR) and do not include shipping, which will be calculated separately. – Once a purchase is confirmed, the artwork will be reserved for the buyer.
1.3. Payments – Payments must be made through the designated secure payment gateway on the website. – Orders will be processed only after successful payment.
1.4. No Refund Policy – All artwork sales are final. No refunds or exchanges are allowed once a purchase is confirmed.
1.5. Exhibition Access – Online exhibitions are intended for viewing only. Any unauthorized reproduction, sharing, or misuse is prohibited.
1.6. Limitation of Liability – While care is taken in displaying artworks accurately, slight variations in color or appearance may occur due to screen settings. – The artist shall not be held responsible for delays in shipping caused by third-party couriers.
2. Privacy Policy
Your privacy is important. This policy explains how your data is collected and used:
2.1. Information Collected – Personal details such as name, email, shipping address, and payment details are collected to process purchases.
2.2. Use of Information – Information is used solely for order fulfillment, communication, and improving services.
2.3. Data Protection – No personal data will be sold or shared with third parties, except where required by law or to process payments and shipping.
2.4. Cookies – The website may use cookies to enhance user experience.
3. Cancellation and Refund Policy on Services
For services (e.g., commissioned works, exhibition participation, or consulting): – Cancellations
must be requested in writing within 48 hours of order confirmation. – If the service has already commenced, no refund will be issued. – Refunds, where applicable, will be processed within 14 working days to the original payment method.
4. Cancellation and Refund Policy (Artworks)
Strict No Refund Policy applies to all artwork purchases. – Once an order is confirmed, it cannot be cancelled, refunded, or exchanged. – Exceptions may only apply if the artwork is damaged during shipping and proof is provided within 48 hours of delivery.
5. Shipping Policy
5.1. Processing Time – Orders are processed within 5–7 working days after payment confirmation.
5.2. Delivery – International and domestic shipping is available via reputable courier services. – Shipping costs are borne by the buyer and calculated at checkout or invoiced separately.
5.3. Customs and Duties – Buyers are responsible for any applicable customs duties, taxes, or import regulations in their country.
5.4. Damage During Shipping – Artworks are carefully packaged for protection. If an item arrives damaged, buyers must notify within 48 hours with photographs for assessment.
6. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].
By using our website and purchasing our paintings, you agree to these terms and conditions. Thank you.
